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Jackie Portillo – Tax Preparer Assistant

Jackie PortilloJackie joined the TravelTax family in September of 2020. As our Tax Preparer Assistant and with over 10 years of administrative and customer service experience, she will ensure that our return process has a smooth workflow.

Jackie was born in Chicago, IL, and is a daughter of immigrant parents (her parents immigrated to the US from El Salvador in the early ’80s seeking asylum from the civil war). Jackie is bilingual, speaking both Spanish and English fluently. She is a wife and mother of three.

In her free time, Jackie loves traveling, trips to the beach, and making memories with her family. She bleeds “Cubbie Blue” (Go Cubs Go) and will be seen at the ballpark as often as possible. She looks forward to her Friday Family Movie Nights where you will catch her and her family in their backyard with the projector and firepit roasting marshmallows and enjoying a nice movie.

Contact Us

We love emails. Please send us any questions and if we’re able to answer them via email we will, and if not, we’ll let you know if you need to schedule a tax home or a preparer consult.

Please note: Your inquiry is private. We do NOT share your information, directly solicit, message or “friend” you through social media (unless initiated/requested by you).

We are unable to answer questions related to the use of tax software programs.

If you haven’t heard from us within 48 to 72 hours, please email us directly at info@traveltax.com, or call us at 402-379-7818.



Talk To Us

If you are a current client with questions about contracts, withholding forms, or information regarding a new state you are heading to, feel free to call us! we are here to help. - If you are calling to talk about establishing or maintaining a tax home, you may schedule a tax home consult here.Remember that tax home issues can create a major tax liability if not handled correctly.

Open: Monday to Friday – 8:30 a.m. to 4:30 p.m. EST
(Please note: On Fridays our phones switch over to voicemail at noon, in order for us to prepare for the upcoming week.

Phone: 402.379.7818         Canada: 902.482.8128

Send Us Documents

The most secure way to send us your documents is to utilize this link that will allow you to select your saved files and upload them via our encrypted site.

Documents are processed within 24 hours EXCEPT ANY DOCUMENTS SENT AFTER 2:00 PM EST ON FRIDAYS OR ON THE WEEKEND. Weekend docs will be processed Monday or Tuesday at the latest.


Email: documents@traveltax.com
Mail: 46 St. Mark Rd., Taylors, SC 29687
Fax: 877.872.8829


Pay Your Invoice Online

You will be directed to a separate PayPal portal page to complete the transaction. A PayPal account is not required.


Need to Make a Payment to the IRS?

Taxpayers can make electronic debit or credit card payments through our official IRS payment website, Drake e-Payment center, at 1040paytax.com. Convenience fees for credit cards (1.96%) or debit cards ($2.55) will be applied at the time of payment. Use this link to make your payment.


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