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Jackie Portillo

Jackie PortilloJackie joined the TravelTax family in September of 2020. As our Tax Preparer Assistant and with over 10 years of administrative and customer service experience, she will ensure that our return process has a smooth workflow.

Jackie was born in Chicago, IL, and is a daughter of immigrant parents (her parents immigrated to the US from El Salvador in the early ’80s seeking asylum from the civil war). Jackie is bilingual, speaking both Spanish and English fluently. She is a wife and mother of three.

In her free time, Jackie loves traveling, trips to the beach, and making memories with her family. She bleeds “Cubbie Blue” (Go Cubs Go) and will be seen at the ballpark as often as possible. She looks forward to her Friday Family Movie Nights where you will catch her and her family in their backyard with the projector and firepit roasting marshmallows and enjoying a nice movie.

Contact Us

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We are unable to answer questions related to the use of tax software programs.

If you haven’t heard from us within 48 to 72 hours, please email us directly at, or call us at 402-379-7818.

Talk To Us

If you are a client with questions about contracts or withholding forms, that phone call is free of charge. - - It probably comes from our years in healthcare... educate! educate! educate! If you are calling to talk about establishing or maintaining a tax home, you may schedule a tax home consult here.

Open: Monday to Friday – 8:30 a.m. to 4:30 p.m. EST
(Please note: On Fridays our answering service takes calls after 12 pm EST)

Phone: 402.379.7818         Canada: 902.482.8128

Send Us Documents

The most secure way to send us your documents is to utilize this link that will allow you to select your saved files and upload them via our encrypted site.

Documents are processed within 24 hours EXCEPT ANY DOCUMENTS SENT ON WEEKENDS; they will be processed Monday or Tuesday at the latest.

Mail: 46 St. Mark Rd., Taylors, SC 29687
Fax: 877.872.8829

Pay Your Invoice Online

You will be directed to a separate PayPal portal page to complete the transaction. A PayPal account is not required.

Make your quarterly estimated tax payments.

Taxpayers can make electronic debit or credit card payments through our official IRS payment website, Drake e-Payment center, at Convenience fees for credit cards (1.97%) or debit cards ($2.58) will be applied at the time of payment. Use this link to make your payment.

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