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Deb Castillo – Administrative Assistant

Deb Castillo

Deb joined TravelTax in September 2019 and she is usually the first person you will talk to when you call. As an Administrative Assistant, she handles most of the incoming calls and answers emails and questions. Whether it is a tax question, a question about a file, or a question about our services, Deb gets it answered. If she does not know the answer, she will follow through until they are answered!

Deb was born in Guatemala and her family moved to the states when she was 4 years old. Deb graduated from the Marketing Management program at Georgia Northwestern Technical College with a Certification in Entrepreneurship. A few years later, she moved to upstate South Carolina to help with a church where she is still active. Deb has had a diverse history of occupations including tax preparation, medical interpretation and real estate, as she is a certified Spanish interpreter through LanguageLine Solutions. Outside of work, Deb loves to write, run social media at her church, sing and spend time with her family and friends.

Contact Us

We love emails. They can be answered at any time, day or night. :D

Please note: Your inquiry is private. We do not share your information, nor directly solicit, message or “friend” you through social media unless initiated/requested by you.

We are unable to answer questions related to the use of tax software programs.

If you haven’t heard from us within 48 to 72 hours, please email us directly at, or call us at 402-379-7818.

Talk To Us

Our mantra is "We never charge to chat." If you are a traveler with questions about your tax home, or have questions about per diems, contracts, or how staffing agencies operate, that phone call is free of charge. - - It probably comes from our years in healthcare... educate! educate! educate!

Open: Monday to Friday – 8:30 a.m. to 4:30 p.m. EST
(Please note: On Fridays our answering service takes calls after 12 pm EST)

Phone: 402.379.7818         Canada: 902.482.8128

Send Us Documents

The most secure way to send us your documents is to utilize this link that will allow you to select your saved files and upload them via our encrypted site.

Documents are processed within 24 hours EXCEPT ANY DOCUMENTS SENT ON WEEKENDS; they will be processed Monday or Tuesday at the latest.

Mail: 46 St. Mark Rd., Taylors, SC 29687
Fax: 877.872.8829

Pay Your Invoice Online

You will be directed to a separate PayPal portal page to complete the transaction. A PayPal account is not required.

Make your quarterly estimated tax payments.

Taxpayers can make electronic debit or credit card payments through our official IRS payment website, Drake e-Payment center, at Convenience fees for credit cards (1.97%) or debit cards ($2.58) will be applied at the time of payment. Use this link to make your payment.

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